They will be happy to assist you immediately. Restart your laptop and the drivers will be automatically installed. I genuinely hope the issue gets resolved without hassles and the unit works great. How satisfied are you with this response? Let us know how that turned out for you. I went through all of the necessary steps from your thread but I still couldn’t have my webcam working. Download and install this driver.

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On the Control Paneluse the search box and type ” troubleshooter ” and select ” Troubleshooting. We will be happy to assist you. HP Technical Support can be reached by clicking on the following link: You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

Camera Not working after upgrade to Windos 10 – HP Pavilion Sleekbook 14 PC, model C7E05PA

Right-click cameraa it and click Uninstall to remove them. I tried both methods but they did not help. In reply to RonaldBaudoin’s post on December 21, This site in other languages x. I reviewed your post.


Please check that out also. I still can’t get my laptop to detect my webcam.

After upgrading to windows 10 my web cam is not working

We look forward to your truevidion. In method 2, the error returned with reboot. When ever i tried to plug in it just show it for a sec and then.

I updated registry – added dword bit null value to: Did you try to update the drivers from device manager for truevixion web camera? Message 9 of Thanks for your feedback, it helps us improve the site.

Then try to install it in compatibility mode by following these steps: Message 6 of Thanks for your feedback, it helps us improve the site.

Select the appropriate options in from the camra in the following image.

Did this solve your problem? Thank you for the update. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Using an outdated version of drivers. How satisfied are you with this response?


JM in Idaho Replied on November 28, Please follow the link for troubleshooting webcam issues from this link: Place the driver yd file on the Desktop.

After upgrading to windows 10 my web cam is not working – Microsoft Community

Thank you for your help. We understand the inconvenience caused and we will try our best to resolve the issue.

I just uploaded my true vision driver for windows 10 and after testing the driver seems to be working, but I get an error that the camera cannot be detected. The carmer does not appear in device manager 3. You’ve done great here.